Analysis of Various Customer based Services Rendered by the Mobile Phone Service Providers

Abstract

The service provider offers a range of plans and services to invite customers. The different telecom organizations used to announce several customer-oriented schemes according to the region and buying ability of the customers. Few of the service providers used to attract customers with the different method. The methods were in the form of cheap call rates, additional talk time, free short message service, and so on. The service providers offered these plans were based on different regions, markets, and strategies. This research paper is based on the various common (similar) services and exclusive services which were delivered by the various telecom service providers to the customers. In common services, the researcher discussed the services which were provided approximately by all operators, and in the exclusive service category, the services were provided by the particular operator. The secondary data collection method is used here. The sources available on the internet, different reports, and particular service providers’ websites were used for the collection of the data.