Impact of Emotional Intelligence Management on Quality of Work Life of Employees in Higher Education Institutions

Abstract

The Quality of Work Life (QWL) is a critical aspect that influences the overall productivity and satisfaction of employees in any organization, including higher education institutions. This study investigates the impact of Emotional Intelligence (EI) Management on the quality of work life of employees in higher education settings. Emotional Intelligence, defined as the ability to recognize, understand, and manage one’s own emotions and the emotions of others, is a vital component that can enhance interpersonal relationships, improve stress management, and foster a positive work environment. The proposed study aims at exploring the impact of emotional intelligence on the quality of the work-life of employees in higher education institutions. Like other behavioral skills of personality, emotional intelligence has achieved great significance at higher education and different industries levels. Emotional intelligent employees have a good relationship within the organization and that's why they are more stabilized and less stressed which increases their quality of work life. 50 employees of higher education institutions who have a minimum of 5 years of working experience in the position, selected from various colleges. Interviews and questionnaires were used to collect relevant data.