The Role of Knowledge Management in Hr Activities Within Organization

Abstract

     The process of creating, storing, distributing, and utilising knowledge to enhance corporate performance is known as knowledge management. Also, it is the procedure through which knowledge is disseminated across the workforce of the company and new skills are developed, enhanced, and abilities strengthened. The study focuses to learn about the organization efficiency through knowledge management system. A non-experimental survey approach, and in-depth interviews were conducted to accumulate information. Vishakhapatnam was one of the IT hub area in Andra Pradesh. More than 200 companies are IT companies commences their business and it is fair to conduct the research in Visakhapattam. Eight companies with minimum two hundred employees had been selected to conduct the survey . The companies selected were 1)Tekwissen 2)Miracle Software Systems 3)Mahati Software Pvt Ltd 4)Conduent 5)Fluent grid 6)Media3 7)Inspire edge software solutions 8)E-centric software solutions. The questionnaire was shared to 310 employees and 302 datas were considered as authenticated. The study also identifies the degree of cultural alignment of the IT companies in Visakhapatnam. We found that most companies maintain a culture of openness, fairness and transparency. It’s starting point of knowledge sharing culture inside the organization . A closed culture does not encourage the practice of knowledge sharing within the company. The results of this survey suggest that organizations do not consider the aspect of knowledge sharing and creation while conducting selection process. Organizations should keep a criteria to access the willingness of employee in knowledge creation and knowledge sharing. The specific knowledge-sharing behaviors of the employees can be identified from previous work experience. The survey found that the majority of the employees are willing to share information with their organization if there is an associated financial reward. Most employees are looking for financial gain, and organizations need it in order to implement good knowledge management and improve efficiency. The employees should poses the attitude of searching for new knowledge and reliable information at work,share the vision of seeing their company succeed. Not all employees share this common vision. It's important to select employees who make a difference at work and inspire others to think again.