Factors Influencing Smart Meter Acceptance in India: A Systematic Review

Abstract

Rapid urbanization and expansion of the residential sector in India necessitate an energy revolution, central to which smart meters are deployed. This study presents an exhaustive review of the factors influencing the consumer acceptance of smart meters in Indian homes. It delves into socioeconomic and demographic influences, perceived benefits, obstacles to adoption, the impact of information dissemination, and trust in utility providers. The research uncovered that consumers who possess a higher level of education and financial stability exhibit a greater propensity to accept smart meters, recognizing their significance in promoting energy efficiency and realizing cost reductions. However, significant barriers persist, including initial costs, privacy concerns, and cultural resistance to technological changes. Effective informational campaigns and strong regulatory frameworks are pivotal in enhancing consumer trust and willingness to adopt smart technology. This synthesis underscores the critical role of integrating consumer education and robust policy support to facilitate smart meter integration in India's evolving energy landscape.