Service Quality in Pharmaceutical Industry: A Quantitative Study of Determining Parameters

Abstract

In this decade, the Indian pharmaceutical industry is set to make significant strides. Development, technology, and healthcare are more prominent than ever. The events of the past years have highlighted the significance of an ecosystem for innovation, the need for a strong infrastructure for the manufacturing of pharmaceutical drugs and medicine, and the requirement to continuously develop a large talent pool of scientists, researchers, and innovators who can serve as the arrowheads for the future. India has become the world's pharmacy, providing essential medications and vaccinations in today's world. Throughout the past few decades, the Indian pharmaceutical sector has experienced continuous growth. The business has proven to be incredibly resilient in its capacity to serve people in India and throughout the world, making sure that high-quality medications are accessible and, most importantly, affordable. These are the basic services that are offered by the pharmaceutical industry of India.