“Food at your Doorstep” - Systematic Review of Literature on Online Food Delivery Applications Research

Abstract

The current study’s purpose is to review the literature on the research paper article and publication published on online food delivery applications. The research articles also aim to conduct a thematic analysis of the content published on online food delivery applications to assess the different themes on which the articles are published. To conduct the study Scopus database considered the largest database of academic articles is used to filter and collect the data. The keyword search used to screen the database is “online food delivery”. Articles published only in the subject area of Business Management and Social Sciences are used for the analysis. Out of the total 240 articles scanned through the database, different themes were taken out basis the central idea of the articles. The findings of the study present different articles published on the themes of consumer behavior, the role of price on consumer satisfaction, gig economy, and labor conditions, operational efficiency, platform competition, Eating habits, food wastage, environmental impact, performance management, and accessibility of the platform. The study findings also help to identify the gaps in the literature on online food delivery applications to understand the future scope of research in the domain.