Role of Digitization in Improving the Quality of health Service Case Study of The Emergency Department, Bab El Oued University Hospital Center, Algiers, Algeria

Abstract

The study in this paper sought to know the extent to which digitization contributed to improving the quality of the health service. We relied on the questionnaire as a key tool for this study, where the sample included 220 patients, and analyzed their answers to see the impact relationship between the use of digitization and improving the quality of the health service in its dimensions. (tangibility, reliability, responsiveness, passion and safety) in the service of emergencies, Bab El Oued University Hospital Center, Algiers, Algeria, SPSS Version 22 was used for statistical analysis of data. The most important findings are: there is a significant correlation impact between the use of digitization and the quality of the health service.