The Impact of Knowledge Management on Competitive Advantage in Commercial Banks "Study Case: A Group of Local Development Bank Agencies

Abstract

This study aimed to know the extent of the impact of knowledge management on the competitive advantage in commercial banks at the level of Algerian agencies of the Local Development Bank in Djelfa, Ain Oussara and Laghouat. To achieve the objective of the study, a questionnaire was administered to a sample consisting of 35 individuals among the employees of the Local Development Bank BDL. The statistical analysis software SPSS V21 was also used to address the research hypotheses, and the study concluded that there is a positive impact of knowledge management on achieving competitive advantage in banks.