Organizational Citizenship Behavior: A Theoretical Study of Concepts and Dimensions

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Meriem Fihakhir

Abstract

In this research, we aim to offer a comprehensive overview of the concept of organizational citizenship behavior (OCB) by delving into various studies that have sought to define and clarify this concept. These studies highlight the significance of OCB in organizational settings and its intricate relationship with numerous variables. The research further explores the different types of OCB, shedding light on their specific characteristics and how they manifest within organizations. Additionally, we discuss the critical importance of OCB in fostering a positive work environment and its connection to key factors such as employee motivation, job satisfaction, and organizational performance. By analyzing these relationships, we seek to provide a deeper understanding of the role OCB plays in achieving organizational success. Finally, the research concludes with key findings and actionable recommendations aimed at enhancing the practice of OCB in workplaces, thereby contributing to more effective and   organizational dynamics.     

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How to Cite
Meriem Fihakhir. (2024). Organizational Citizenship Behavior: A Theoretical Study of Concepts and Dimensions . European Economic Letters (EEL), 14(4), 1223–1236. https://doi.org/10.52783/eel.v14i4.2250
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