Enhancing Diabetic Patient Engagement and Satisfaction Through Generative AI: Insights from Major South Indian Hospitals

Abstract

The integration of Generative Artificial Intelligence (AI) in healthcare is transforming patient engagement and satisfaction, particularly in chronic disease management. This study examines the role of Generative AI in enhancing diabetic patient engagement and satisfaction across major hospitals in selected cities of South India. It explores how AI-powered solutions, such as chatbots, virtual health assistants, predictive analytics, and personalized recommendations, improve patient experiences, adherence to treatment plans, and overall healthcare outcomes.