The Impact of Online Training Programs on Employee Job Satisfaction and Job Performance: A Study in the Healthcare Sector in Delhi NCR

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Riya Wilson, Amisha Gupta, Neha Shukla, Priyesh Pal, Ekta Phartiyal, Shruti Singh

Abstract

Ongoing training stands as a significant investment in human resources, fostering the development of employee skills and the acquisition of knowledge imperative for attaining organizational objectives. To optimize the efficacy of training initiatives, meticulous preparation of three pivotal components—needs assessment, program design and delivery, and training evaluation—is indispensable. These preparatory measures play an essential part in ensuring the contentment of trainees with the training process. The notion of job training satisfaction, originally put forth by Schmidt in 2007, pertains to individuals' sentiments regarding the dimensions of job-related training imparted within the workplace setting. Empirical evidence underscores that meticulously structured and thoughtfully executed training activities within a program invariably engender elevated levels of job training satisfaction (JTS). This, in turn, significantly influences employees' work-related dispositions, including job satisfaction (JS).


 


This function is not solely connected to enhancing business performance; it also significantly influences employee attitudes, crucial factors that impact job performance [1]. According to existing literature, It is possible to define job satisfaction. as “a favorable psychological phase arising based on an evaluation of a person's employment or work- related encounters. " ([2], p. 94). Job satisfaction stands as a key job attitude that shapes employees' behaviors and exhibits a robust correlation with other emotional outcomes, including motivation to learn, turnover rates, and overall firm performance [3].


This research paper aims to look into the effects of online training programs about employment fulfillment for employees and job performance in the healthcare sector in Delhi NCR. The study has been done by conducting surveys to collect data from healthcare employees who have participated in online training programs. The research will explore how related the online employment satisfaction and training and job performance are, and identify any potential barriers to effective online training in the healthcare sector. This research's conclusions will be helpful. for healthcare organizations in Delhi NCR to design effective online training programs which could improve employee performance satisfaction and job performance.

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How to Cite
Riya Wilson, Amisha Gupta, Neha Shukla, Priyesh Pal, Ekta Phartiyal, Shruti Singh. (2023). The Impact of Online Training Programs on Employee Job Satisfaction and Job Performance: A Study in the Healthcare Sector in Delhi NCR. European Economic Letters (EEL), 13(4), 834–840. Retrieved from https://www.eelet.org.uk/index.php/journal/article/view/665
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