Exploratory Sentiment Analysis of Sales Data

Abstract

Sentiment analysis has numerous real-world applications, including Business and Market Intelligence, Customer Support, Social Media Monitoring, Political Analysis, Market Research. Companies use sentiment analysis to gauge public opinion about their products or services through customer reviews and social media data. Sentiment analysis can be used to automatically classify and prioritize customer support tickets based on the sentiment expressed by customers. This research deals with amazon sales data. It does exploratory data analysis, created word cloud for the data and also performs data validation.