Employee Retention Practices for Employees of Tourism & Hospitality Sector: An Empirical Analysis

Abstract

The study is a focus to understand about the employee retention policies used and that can be used in the future through an empirical analysis. A structured questionnaire is designed to collect the data from 252 professionals working in the hotels in Himachal Pradesh with special reference to Kangra District. The use of principal component analysis and multiple linear regression has allowed the researcher to put forward important points form the study. It is seen that the three significant factors that contributed towards causing 87% variance in the satisfaction towards employee retention includes the growth and development aspect, the policies and framework designed and propagated and lastly the working conditions available to the employees. The training and development facilities are not found to cause any significant impact. Moreover, the gender, age group and marital status of the employees are found to influence these factors to some extent.