A Study on Impact of Artificial Intelligence on Employee’s Performance

Abstract

The purpose of this paper is to investigate how IT service providers' workers feel about using AI (Artificial intelligence), and how it might affect their performance in a rapidly evolving workplace. This study used a quantitative methodology and analyzed the data using a structural equation modeling (SEM) strategy enabled by the AMOS 22.0 software. It's important to point out that only 290 of the 305 participants really met the criteria for inclusion in the analysis. An employee of an IT services firm in the Bangalore area is the respondent in this study. The findings show that AI significantly improves employee performance.