The Effect of Online Banking on Ethiopia's Commercial Banks' Bottom Lines

Abstract

Purpose: Examining how electronic banking affects the bottom lines of Ethiopia's commercial banks was the primary motivation for this research. The study's overarching goal is to analyse the effect on commercial banking in Ethiopia of a number of variables including ATM usage, debit card acceptance at points of sale, mobile and internet banking, bank size, and management effectiveness.

Methodology: Over the course of 2018–2022, this study focused on nine commercial banks as its primary unit of analysis. These nine commercial banks were chosen with care since they provided complete data and information during the study period. In our investigation, we used a special type of data called panel data. Separate electronic banking services such as ATMs, mobile banking, point of sale (POS), debit cards (DC), and internet banking (IB), as well as bank size and managerial efficiency, serve as supplementary controls in this investigation. Both descriptive and inferential statistics were used to help the study reach its goal. Mean, variance, and standard deviation are some of the central tendency measures that have been used in the study's descriptive analysis. Static panel data models were used for the econometric analysis in this work. These included the pooled ordinary least squares (POLS), fixed effect, and random effect models.

Results: Commercial banks' performance, as measured by return on asset (ROA), is negatively impacted by the logarithm of mobile banking and management efficiency, according to the fixed effect model. ROA is positively and significantly impacted by bank size and the logarithmic prevalence of internet banking. For this reason, commercial banks could benefit from revaluating certain of their electronic banking offerings, especially mobile banking.