HRIDAYAMA DEV VARMA, S.SENTHILKUMAR, SUDARSHAN.S, PRIYA XAVIER. Elevating Air Travel Experience: A Strategic Approach to Enhance Customer Retention and Market Penetration for Airport Lounges in Chennai, India. European Economic Letters (EEL), [S. l.], v. 14, n. 1, p. 197–203, 2024. DOI: 10.52783/eel.v14i1.1014. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/1014. Acesso em: 19 mar. 2026.