SUNIL GEORGE, RONY G KURIEN, M. RAMESH KUMAR. Impact of SOLVE© as a Culture-building Intervention- An application of the Service Profit Chain concept at K-India Pvt Ltd. European Economic Letters (EEL), [S. l.], v. 13, n. 5, p. 1908–1917, 2023. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/1065. Acesso em: 10 oct. 2025.