PRITY BIRLA. Applications of Artificial Intelligence for Efficient Customer Relationship Management. European Economic Letters (EEL), [S. l.], v. 13, n. 5, p. 2007–2017, 2023. DOI: 10.52783/eel.v13i5.1187. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/1187. Acesso em: 14 sep. 2025.