P S RAMANATHAN, RUPAK ROY, SARVESH S, SHAIJU S, UMA MAHESWARI. Transforming E-Commerce: Harnessing Customer Feedback to Elevate Product and Service Excellence. European Economic Letters (EEL), [S. l.], v. 14, n. 3, p. 2225–2230, 2024. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/1997. Acesso em: 28 oct. 2025.