HARJINDER KAUR, JASMINDEEP KAUR. Customer Satisfaction and Complaint Resolution in the Indian Banking Sector: An Empirical Analysis. European Economic Letters (EEL), [S. l.], v. 14, n. 4, p. 2119–2127, 2024. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/2378. Acesso em: 7 dec. 2025.