HOUSSEM MOUFFOUK, SALAH KORICHI, REDJEM KHALED. Evaluation of Tramway Transport Service Quality: An Analytical Study of Ouargla Tramway Using the SERVQUAL Model. European Economic Letters (EEL), [S. l.], v. 15, n. 2, p. 2814–2824, 2025. DOI: 10.52783/eel.v15i2.3124. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/3124. Acesso em: 2 mar. 2026.