R. HEPSIBA. Customers’ Perception Towards Retail Banking Services on Select Public and Private Sector Banks in Visakhapatnam. European Economic Letters (EEL), [S. l.], v. 13, n. 3, p. 1821–1829, 2023. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/550. Acesso em: 7 oct. 2025.