NIRMAL SINGH, D. D. CHATURVEDI, ANAND MITTAL, ARJUN MITTAL. Impact of Artificial Intelligence in Online Customer Satisfaction: An Empirical Study using Multiple Regression Analysis . European Economic Letters (EEL), [S. l.], v. 13, n. 1, p. 396–409, 2023. DOI: 10.52783/eel.v13i5.831. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/831. Acesso em: 28 oct. 2025.