RANVIJAY SINGH CHAUHAN, CHANDRASEKAR THANGAVELU, RADHA THANGARAJAN. Assessing Digital Transformation’s Influence on Operational Efficiency and Customer Satisfaction: A Review of Global’s It Services Industry. European Economic Letters (EEL), [S. l.], v. 15, n. 1, p. 1352–1366, 2025. DOI: 10.52783/eel.v15i1.2514. Disponível em: https://www.eelet.org.uk/index.php/journal/article/view/2514. Acesso em: 28 mar. 2025.