Dr.B.Shathya, Arun Saathvick, and Dr.N.Geetha Lakshmi, B.Seema. 2025. “Analyzing Customer Sentiments In E-Commerce Reviews Using Machine Learning Models”. European Economic Letters (EEL) 15 (3):3473-84. https://www.eelet.org.uk/index.php/journal/article/view/3802.