Kanika, Sanjeev Kumar Sharma, Upasna Joshi Sethi. “Revolutionizing Customer Experience Through Breakthrough Technologies in the Era of Industry 4.0: A Bibliometric Review”. European Economic Letters (EEL) 14, no. 3 (October 7, 2024): 2163–2186. Accessed July 29, 2026. https://www.eelet.org.uk/index.php/journal/article/view/1991.