Shafique Ahmad, Jitendra Kumar Dixit. “Effectiveness of Ai-Based Chatbots in Assisting Vehicle Insurance Buyers in Rural Areas”. European Economic Letters (EEL) 15, no. 1 (January 30, 2025): 1132–1143. Accessed March 23, 2025. https://www.eelet.org.uk/index.php/journal/article/view/2492.