Jatin Trivedi, Shrikant Ratley, Pramod Goyal. Impact of COVID-19 on Customer Relationship Management Initiatives Offered by Pharmaceutical Companies to Doctors in India: An Overview based on opinion of Pharmaceutical Industry Experts. EEL [Internet]. 2024 Jun. 13 [cited 2025 Sep. 28];14(2):2222-36. Available from: https://www.eelet.org.uk/index.php/journal/article/view/1556