"Factors Influencing Occupational Stress in the Banking Sector: A Study of the NCR Region"

Abstract

Stress occurs in organisations at various level.  Job stress is becoming a major issue in the workplace. The objective of this paper is to describe the development of the idea of occupational role stress.  This research aims to explore and analyse the determinants of occupational stress among banking employees in NCR Region. Six factors were extracted using the principal component matrix.  The determinants under investigation include workload & Job demand and Role.

Ambiguity and Conflict, Lack of control &Autonomy, Workplace Culture and Support, Strenuous Working Conditions, Career Growth and Advancement.   Total sample of present study 101 banks employees from NCR Region. The bank employees were selected using a basic random sampling procedure. Primary data was collected through the questionnaire Occupational Stress Index developed & standardized by Prof. S. K. Srivastava and A. P. Singh. Factor analysis, T-test and ANOVA were used for data analysis. The respondents' responses were then converted into statistical tools. The data was analysed using SPSS software. It is found that several types of job stressors for banking employees. This paper is an attempt to empirically determine the attributes of occupational stress in Banking Industry.