Evaluating the Impact of Training on Motivation Level of Employees in Telecom Industry in India

Abstract

Purpose:

The goal of the research is to analyse the impact of training on the level of motivation of employees.

Design/Methodology/Approach:

The data was collected from 379 respondents from telecom industry in NCR, India. The study was conducted in two stages. In the first stage, literature review was done and the current literature was reviewed to identify the gap. In the second stage, data analysis was done using the analytical tool IBM SPSS 25.

An online questionnaire survey, based on 5-point Likert scale was used to collect data from the respondents. Cronbach’s Alpha was used to test the reliability of the instrument, and the value for motivation variable came out to be (0.925), and for training it came out to be (0.930). Regression analysis was conducted on the data and the results revealed that the model was statistically significant and coefficient of correlation came out to be 0.684, which suggested that there is a strong positive correlation between independent variable (training) and dependent variable (motivation).  The value of R square is (0.468), which means that (46.8%) of variance in dependent variable (motivation) is explained by the predictor variable (training).

Findings:

The study concluded that training had a strong positive impact on the motivation level of employees, which leads to their performance improvement. It can be said that training can be considered as a tool for motivation.

Research limitations:

The study has a few limitations that open doors for further research opportunities. The study was conducted on a small scale in a single industry, which restricts the generalizability of the results. A bigger sample size can be taken to refine the findings. Similar study can be conducted on other sectors as well. Additionally, the study can also include other variables like retention, job satisfaction etc. to evaluate the impact of training.

Practical implications:

The study will help the organizations to provide need-based training to their employees, which will improve their skills and abilities, and also motivates them to perform better.