EVALUATING THE ROLE OF DIVERSITY, EQUITY, AND INCLUSION (DEI) IN ORGANIZATIONAL SUCCESS IN INDIAN PRIVATE BANKS

Abstract

Examining the effects of DEI on corporate results, company culture, and staff performance, this research assesses DEI's function in India's private banking industry. Adopting inclusive policies that promote innovation, employee happiness, and customer trust is crucial for Indian private banks due to the highly competitive and ever-changing nature of their industry. The ability to solve problems and make sound decisions may be improved by banks that actively seek out candidates from diverse backgrounds. All workers, irrespective of their gender, socioeconomic status, or physical ability, should have equal opportunity to advance in their careers. Conversely, inclusion promotes belonging, which in turn increases productivity and staff retention.The report analyzes data from top private banks in India using both quantitative and qualitative research approaches. To measure the efficacy of DEI programs, we look at employee surveys, HR reports. Unconscious prejudice, reluctance to change, and insufficient regulatory frameworks are some of the obstacles that Indian private banks encounter when trying to apply DEI tactics, despite these benefits. In order to tackle these problems, financial institutions should put money into inclusive workplace practices, leadership responsibility, and ongoing diversity and inclusion training. Staff morale, company culture, and bottom line results are all positively impacted by a DEI framework that is well-implemented. Benchmarks for the industry as a whole and the effect of DEI on digital banking service engagement from customers might be the subject of future studies.