Evaluation of the Performance of the "E-Recours" Platform in the Algerian Insurance Market During the Period (2022-2024)

Abstract

The purpose of our study is to evaluate the performance of the "e-Recours" platform. This platform is used to the management of automobile insurance recourses claims.

The results of our research show that the platform has been able to achieve positive results. Also, more effort still needs to be made by insurers and even supervisory authorities to improve the platform's performance to be able to achieve its expected objectives.

To do this, we used a methodological approach that is both descriptive and analytical, aiming to explain and analyze the different aspects addressed in our research