Assessing The Impact Of Employee Engagement On Organisational Performance At GACL: An Empirical Analysis

Abstract

Employee engagement is vital in shaping organisational performance, particularly in service-oriented industries such as aviation. This study empirically examines the impact of employee engagement on organisational performance at GACL. Specifically, it explores the direct relationship between employee engagement and organisational performance, assesses the mediating roles of job satisfaction and commitment, and analyses the moderating effect of leadership style on this relationship.

A quantitative research design was adopted, with data collected through a structured survey administered to 113 employees across various departments at GACL. The survey included questions related to employee engagement, job satisfaction, commitment, leadership style, and organisational performance. Statistical analysis, including regression and mediation-moderation models, was employed to evaluate the relationships among these variables.