THE ROLE OF EMOTIONAL INTELLIGENCE IN ENHANCING FINANCIAL DECISION-MAKING AND RISK MANAGEMENT IN THE HOSPITALITY INDUSTRY

Abstract

Emotional intelligence (EI), which may be defined as the capacity for self-analysis, self-motivation, and self-regulation abilities, is an essential component in the management of financial operations. Consequences and points of view are taken into consideration, which ultimately leads to more informed decision-making. The objective is to determine whether or not emotional intelligence has an effect on the effectiveness of decision-making among bankers. The purpose of this research is to explore the complex relationships that exist between personal financial management, emotional intelligence, risk management attitude, and financial well-being from individual perspectives. To achieve both short-term and long-term monetary objectives, it is necessary to organise, save, and invest in a financial manner that is prudent. People who have a strong financial well-being have a high level of resilience in the face of financial challenges, as well as the knowledge to adapt to changing circumstances and the ability to make prudent choices in a variety of financial situations.