Redefining HR Excellence: Integrating Emotional Resilience into Threshold Competency Models

Abstract

In the current volatile, uncertain, complex, and ambiguous (VUCA) business landscape, emotional resilience has become an essential characteristic for high-performing human resource (HR) professionals. Traditional threshold competency models in human resources focus on knowledge, skills, and baseline competencies, frequently neglecting emotional adaptability and mental toughness. This study investigates the integration of emotional resilience as a core component in HR threshold competency models. A quantitative survey of 230 HR professionals from various industries in India was performed to assess the significance, awareness, and efficacy of emotional resilience as a quantifiable competency. Data were gathered using structured questionnaires that comprised demographic and analytical sections. Descriptive analysis, correlation analysis, and regression analysis were utilized to interpret the data. The findings indicate a significant positive correlation between emotional resilience and key HR performance indicators, including conflict resolution, employee engagement, and leadership capability. The research proposes a revised competency framework that highlights emotional resilience as a critical trait for HR professionals prepared for the future. This model assists organizations in enhancing HR performance and employee well-being within high-pressure environments.