Digital Transformation and Sustainability: The Future of Business

Abstract

Businesses must simultaneously go through digital and sustainable transformation. From product development to manufacturing and operations, they may leverage digital technologies to leverage massive volumes of data. Systems and procedures must be fundamentally redesigned for a business to become truly sustainable. The study aims to analyse the dynamics of digital transformation and sustainability for the future of business through analysing the success factor of digital sustainability transitions, develop a maturity assessment framework and proposing policy interventions for equitable technology distribution. Social exchange theory is used in this research as it helps engage stakeholders and the organisation within a reciprocal exchange that further influences the outcomes related to sustainability. The data for this study are gathered from various papers and reports using a secondary qualitative data analysis method. Academic publications and journals are excellent resources for secondary data analysis. However, for the selection process of the data used for the thematic analysis, a PRISMA flowchart 2020 is used in this study, as it helps in recording, inspecting, identifying, excluding, and including data at each stage.

The findings of the study indicate that businesses can get a variety of benefits by integrating technology into their operations, including improved customer satisfaction, enhanced corporate profitability, increased agility, and a better approach to data-driven decision-making. Hence, it is also analysing through this study that different regions from Europe, Asian and North America are positively implementing digital and sustainable transformation for shaping the future of their business. Through lessening strain on the environment and their influences on society, technology can result in more resource-efficient economic and production systems.